The Swiss Knife for B2B Customer Experience
on Slack
The Swiss Knife for B2B Customer Experience
on Slack
Deliver faster and more personalized experiences for your customers. Support them where they are!
Deliver faster and more personalized experiences for your customers. Support them where they are!
Everything you need to scale your customer experience
Embed Your Support in your Customers’ Workflow
Account level support
Unify every interaction with an account. Never miss a beat!
Timeline view
All the tickets, conversations, and interactions in a single timeline.
AI Insights
Drive insights for your success and product teams. Proactively manage accounts.
Loom to Documentation
Self-help has never been this easy. Convert your Loom videos into help docs in a single click.
Engage with Broadcasts
Don’t just write documents. Make customer marketing a breeze with broadcast messages to your accounts.
Tickets and triage
Keep the team in the loop. Act fast and keep your customers happy. Triage within Slack.
Account-level support tickets
Unify the support at an account level. Regardless of the issue visualize and manage the support tickets from a single unified location.
AI overlook
A third eye looking out for your customers. Let the third eye look out for your SLAs and keep your customers happy. Never miss a risk cue.
Loom videos to help docs
Convert your internal demos into extensive help documents with screenshots that’ll awe your customer experience. Don’t worry about the turnaround time, get the docs done in minutes.
Measure and iterate
Gain insights into customer behavior, track key performance indicators, and measure the effectiveness of your post-sales strategies.
Testimonials
What Our Users Say
"Orca has transformed how we use Slack to connect more deeper with customers. It's saving time and great in organizing everything in one place. Highly recommend it for anyone looking to get to an all-star in customer experience on Slack!"
Kalpesh
CEO, Scoutlfo
"Orca has transformed how we use Slack to connect more deeper with customers. It's saving time and great in organizing everything in one place. Highly recommend it for anyone looking to get to an all-star in customer experience on Slack!"
Kalpesh
CEO, Scoutlfo
"Orca took a huge weight off my shoulders from day one. Instead of juggling endless tasks, our team can finally focus on the big-picture goals that matter. It's more than just a tool—it's become a trusted partner in our success. "
Arjun
CEO, Nfig AI
"Orca took a huge weight off my shoulders from day one. Instead of juggling endless tasks, our team can finally focus on the big-picture goals that matter. It's more than just a tool—it's become a trusted partner in our success. "
Arjun
CEO, Nfig AI
Frequently Asked Questions
Get quick answers to the most common questions about our platform.
Will my data be used to train the AI models?
Will Orca support MS Teams?
Can I start using Orca without getting on a call?
Can I keep using my existing ticketing system and use Orca?
How can I trust you with my data?
Will my data be used to train the AI models?
Will Orca support MS Teams?
Can I start using Orca without getting on a call?
Can I keep using my existing ticketing system and use Orca?
How can I trust you with my data?
Don’t let your customer experience be an afterthought.
With Orca, it’s your competitive advantage.
Don’t let your customer experience be an afterthought.
With Orca, it’s your competitive advantage.
Everything you need to scale your customer experience!
Embed Your Support in your Customers’ Workflow
Account level support
Unify every interaction with an account. Never miss a beat!
Account level support
Unify every interaction with an account. Never miss a beat!
Timeline view
All the tickets, conversations, and interactions in a single timeline.
Timeline view
All the tickets, conversations, and interactions in a single timeline.
AI Insights
Drive insights for your success and product teams. Proactively manage accounts.
AI Insights
Drive insights for your success and product teams. Proactively manage accounts.
Loom to Documentation
Self-help has never been this easy. Convert your Loom videos into help docs in a single click.
Loom to Documentation
Self-help has never been this easy. Convert your Loom videos into help docs in a single click.
Engage with Broadcasts
Don’t just write documents. Make customer marketing a breeze with broadcast messages to your accounts.
Engage with Broadcasts
Don’t just write documents. Make customer marketing a breeze with broadcast messages to your accounts.
Tickets and triage
Keep the team in the loop. Act fast and keep your customers happy. Triage within Slack.
Tickets and triage
Keep the team in the loop. Act fast and keep your customers happy. Triage within Slack.
Account-level support tickets
Unify the support at an account level. Regardless of the issue visualize and manage the support tickets from a single unified location.
AI overlook
A third eye looking out for your customers. Let the third eye look out for your SLAs and keep your customers happy. Never miss a risk cue.
Loom videos to help docs
Convert your internal demos into extensive help documents with screenshots that’ll awe your customer experience. Don’t worry about the turnaround time, get the docs done in minutes.
Measure and iterate
Gain insights into customer behavior, track key performance indicators, and measure the effectiveness of your post-sales strategies.
"Orca has transformed how we use Slack to connect more deeper with customers. It's saving time and great in organizing everything in one place. Highly recommend it for anyone looking to get to an all-star in customer experience on Slack!"
Kalpesh
CEO, Scoutlfo
"Orca has transformed how we use Slack to connect more deeper with customers. It's saving time and great in organizing everything in one place. Highly recommend it for anyone looking to get to an all-star in customer experience on Slack!"
Kalpesh
CEO, Scoutlfo
"Orca took a huge weight off my shoulders from day one. Instead of juggling endless tasks, our team can finally focus on the big-picture goals that matter. It's more than just a tool—it's become a trusted partner in our success. "
Arjun
CEO, Nfig AI
"Orca took a huge weight off my shoulders from day one. Instead of juggling endless tasks, our team can finally focus on the big-picture goals that matter. It's more than just a tool—it's become a trusted partner in our success. "
Arjun
CEO, Nfig AI
Testimonials
What Our Users Say
Frequently Asked Questions
Get quick answers to the most common questions about our platform.
Will my data be used to train the AI models?
Will Orca support MS Teams?
Can I start using Orca without getting on a call?
Can I keep using my existing ticketing system and use Orca?
How can I trust you with my data?
Will my data be used to train the AI models?
Will Orca support MS Teams?
Can I start using Orca without getting on a call?
Can I keep using my existing ticketing system and use Orca?
How can I trust you with my data?
Don’t let your customer experience be an afterthought.
With Orca, it’s your competitive advantage.
Don’t let your customer experience be an afterthought.
With Orca, it’s your competitive advantage.
